The Ninth Circuit put in its order to Domino’s, but it wasn’t for pizza, or even chicken wings. It was to get its website and mobile app compliant with the American Disability Act so that the visually impaired could have full use of their site, including ordering and discounted deals. Lawsuits such as these are becoming more and more common as technology advances to make online content more accessible to those with vision impairment.
Guillermo Robles sued Domino’s in federal court, claiming he could not order a customized pizza on the company app, due to being blind. Both the website and the mobile app were not compatible with his screen-reading software, which picks up on tags in the online code to vocalize what is seen on the screen.
Domino’s Must Comply With ADA, Whether or Not There’s a Government Blueprint
Last year, at the district court level, the judge dismissed Robles’s claim, stating that though the website could have violated the ADA, the Guidelines had not been approved by the Department of Justice, and therefore holding this against Domino’s in a court of law violated the company’s due process rights.
Domino’s is the latest company to be hit by online ADA compliance. Other defendants in similar actions include Playboy and Beyonce. Clearly, as technology advances at a rapid rate in the online arena, companies will be forced to invest a bit more in their online space to make sure that all are included, as required by the ADA.
Related Resources:
- Find a Business and Commercial Lawyer Near You (FindLaw’s Lawyer Resource)
- Don’t Be Fooled by DOJ Delays, Your Website Must Be ADA Compliant (FindLaw In House)
- Are Your Summer Policies ADA-Friendly? (FindLaw Free Enterprise)
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